Mail Query

Warranty: As Is

"As is" means Fitness Parts Repair LLC DBA as Hydra Fitness Exchange is not liable for any repairs or service after the machine leaves the warehouse.  If service is required and you need help with the repair we can provide you with a Fitness Technician that can be hired for the repair, expenses paid by you the owner of the machine, not Fitness Parts Repair LLC DBA as Hydra Fitness Exchange  - Technician Link - https://www.hydrafitnessexchange.com/technicians
If only parts are required, you can search our database Here..  https://www.hydrafitnessexchange.com/

Warranty: 15 Days From Receipt (Delivery)

"15 Day Guarantee" means Fitness Parts Repair LLC DBA as Hydra Fitness Exchange is liable for any repairs or service (Including parts and labor) after the machine is received by you at our warehouse or after the delivery date.  For cost efficiency, we reserve the right to use used parts in the event we need to repair your machine up to the standard/condition that lead you to the original purchase.   If the item cannot be repaired or repaired at a reasonable cost we reserve the right to offer you a "like" product exchange.  A "like" machine will be a machine similar in quality and price.  If you decide to return the machine, for any reason, you will receive a full refund on the product, LESS ANY AND ALL LABOR EXPENSES  that relate to the original delivery and the pickup of the rejected item.  Under no circumstance will we "absorb" these labor expenses on a return with no exchange.

If service is required and you need help with the repair we can provide you with a Fitness Technician that can be hired for the repair, expenses paid by you the owner of the machine, not Fitness Parts Repair LLC DBA as Hydra Fitness Exchange  - Technician Link - https://www.hydrafitnessexchange.com/technicians
If only parts are required, you can search our database Here..  https://www.hydrafitnessexchange.com/

Warranty: 1 Year Parts & Labor

Upon receipt of the fitness machine you will have  100% Parts and Labor Cover through our 15 Day Guarantee. "15 Day Guarantee" means Fitness Parts Repair LLC DBA as Hydra Fitness Exchange is liable for any repairs or service (Including parts and labor) after the machine is received by you at our warehouse or after the delivery date.  For cost efficiency, we reserve the right to use used parts in the event we need to repair your machine up to the standard/condition that lead you to the original purchase.   If the item cannot be repaired or repaired at a reasonable cost we reserve the right to offer you a "like" product exchange.  A "like" machine will be a machine similar in quality and price.  If you decide to return the machine, for any reason, you will receive a full refund on the product, LESS ANY AND ALL LABOR EXPENSES  that relate to the original delivery and the pickup of the rejected item.  Under no circumstance will we "absorb" these labor expenses on a return with no exchange.

After 15 days and until 1 year after the date of receipt (Delivery or otherwise), parts and labor coverage continues with an $50 copay.  This means, if you require service we will cover ALL Trip charges, Hourly Rates, and Part Expenses**  after you pay the $50 Copay.  
Why the copay?  We've had customers abuse service requests in the past, calling out techs for little clicks and ticks, we absorbed Trip charge and labor expenses that equated to on average $185 per visit.  The $50 copay PER service request, tells us how serious the problem is with only a fractiona financial commitment on your part..

** We reserve the right to use used parts for cost efficiency purposes

Warranty: 2 Years Parts & Labor

Upon receipt of the fitness machine you will have  100% Parts and Labor Cover through our 15 Day Guarantee. "15 Day Guarantee" means Fitness Parts Repair LLC DBA as Hydra Fitness Exchange is liable for any repairs or service (Including parts and labor) after the machine is received by you at our warehouse or after the delivery date.  For cost efficiency, we reserve the right to use used parts in the event we need to repair your machine up to the standard/condition that lead you to the original purchase.   If the item cannot be repaired or repaired at a reasonable cost we reserve the right to offer you a "like" product exchange.  A "like" machine will be a machine similar in quality and price.  If you decide to return the machine, for any reason, you will receive a full refund on the product, LESS ANY AND ALL LABOR EXPENSES  that relate to the original delivery and the pickup of the rejected item.  Under no circumstance will we "absorb" these labor expenses on a return with no exchange.

After 15 days and until 2 year after the date of receipt (Delivery or otherwise), parts and labor coverage continues with an $50 copay.  This means, if you require service we will cover ALL Trip charges, Hourly Rates, and Part Expenses**  after you pay the $50 Copay.  
Why the copay?  We've had customers abuse service requests in the past, calling out techs for little clicks and ticks, we absorbed Trip charge and labor expenses that equated to on average $185 per visit.  The $50 copay PER service request, tells us how serious the problem is with only a fractiona financial commitment on your part..

** We reserve the right to use used parts for cost efficiency purposes

Check Alternatives

We get shipments every week of new and used equipment, so there are many options, contact our sales department for viable options.

Here are some top considerations to help align you with the correct product, include but not limited to.
1) Space (eg how tall are your ceilings in combination with user heights)
2) Your Physical Limitations (eg Bad Knees, Hips, etc).
3) Fitness Goals and Usage (eg Training for Marathon or General Fitness)

I also recommend reading about the "Best" equipment for any fitness goal.

Contact sales by phone (888) 275-1112 or email sales@hydrafitnessexchange.com

Manufacturer's Warranty

This means, with this purchase the manufacturer will cover parts and labor on site or in home, please see product description or owner's manual for the specific warranty on the machine you are considering as the coverage changes with quality of machine.